Order Cancellation Policy

This Order Cancellation Policy applies when customer cancels all or part of an order after order acceptance and acknowledgement from Brightvision but before shipment of Goods or Execution of services.

Please note that if the item has shipped, the order cannot be cancelled.

To cancel an order you have placed with Robokits India, you must contact customer support by email support@bvautomation.co.in or by phone +91-8980100403. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.